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  FAQ  

  • What if I don't find my answer here?
    Incase you don't find your concerns in FAQ, please contact us through this link.
  • How do I purchase and download content from Sikkim Digital?
    Purchasing and downloading content is simple. Browse our collection, add your desired items to the cart, complete the checkout process, and your content will be available for instant download.
  • How long will it take for the file to arrive?
    Hi! Once you purchase, you will receive a digital file instantly in your email to download. Please ensure to provide the correct email address during checkout.
  • What are the licensing terms for using the stock footage and photographs?
    Our licensing terms are simple and straightforward: you can use the purchased content for one-time usage in a single project. If you wish to use the same content in another project, you will need to purchase it again.
  • Why is there no contact number on your website?
    We do not list a contact number on our website to avoid spam and promotional calls. However, we provide our contact number in private messages when necessary to ensure effective communication.
  • How can I contribute to the forum blog?
    To contribute to our forum blog, simply create an account on our website, and you can start sharing your opinions, stories, and engage in discussions with our community.
  • Do you store my payment information on your website?
    No, we do not store any payment information such as credit card or debit card details on our website. All payment information is securely processed by Razorpay.
  • Why don't you provide refunds for digital products?
    We do not provide refunds for digital products because, once the product is downloaded, it cannot be returned. This policy ensures that we can continue to offer high-quality digital products at competitive prices while protecting the intellectual property rights of our creators.
  • Is it safe to make payments on Sikkim Digital?
    Yes, it is completely safe. We use Razorpay, a secure and trusted third-party payment gateway, to process all payments. This ensures that your payment information is handled securely.
  • How do I know if my payment was successful?
    After completing the payment process, you will receive a confirmation email from Razorpay and Sikkim Digital with the details of your purchase. You can also check the status of your payment in your account section on our website.
  • Do you offer refunds for digital products?
    No, we do not provide refunds for digital products. Due to the nature of digital products, once they are downloaded, they cannot be returned or exchanged. This policy helps us maintain the integrity of our digital content.
  • What payment methods do you accept?
    We accept a variety of payment methods including credit cards, debit cards, Google Pay (GPay), and UPI.
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